1. What are cookies, and how do they work?
Cookies are small files that are downloaded to the directory of your browser, or to the hard drive of your computer, tablet or smartphone (hereinafter “device”) when you visit our website or application (hereinafter “platform”). Every time you visit our platform, the cookie and the platform “communicate” so that your device can be recognised. This is useful both for you and us – for example, a cookie allows us to store your text entries in form fields on the website so that you do not have to enter the same information again the next time you visit. This helps to improve your interaction with our platform. We manage cookies using a small programme called a “tool” or a “tag”.
We use both first- and third-party cookies. First-party cookies come from our platform and only send information to us, while third-party cookies are placed on our website by third parties and send information via your device to other companies that recognise this cookie. In most cases, the information contained in a cookie is pseudonymised or anonymised, as cookies generally do not identify you as a person but rather your device. Certain cookies may be linked to personal data in rare cases, but we only process such information if you give us your consent, or when processing is needed to enable you to use a specific service provided by Furrer+Frey AG. For further information, see: www.youronlinechoices.eu.
2. Glossary
2.1 Anonymised IP
An anonymised IP address is one that cannot be associated with an individual customer. It is generated by deleting part of the data in the original IP address. This anonymised address can be geolocalised within a specific urban area.
2.2 Anonymised user IDs
Anonymous alphanumeric user identifiers are used to recognise the same browser/device combination when a website is visited more than once.
2.3 Encrypted User IDs
Encrypted user identifiers can be linked to a specific user profile but are encrypted, so that they are not identifiable and can never be traced back to an individual customer.
2.4 IP address
An IP address is a unique address that identifies a customer’s device online. IP addresses are important when it comes to security and fraud prevention.
2.5 Session IDs
Anonymous session identifiers are alphanumeric codes used to identify a single visit (session) on a platform.
2.6 User behaviour
User behaviour includes data generated when a customer interacts with our platforms, including the specific set of screens visited, buttons or elements clicked, scrolling behaviour, and mouse movements.
3. Cookie settings
Most browsers automatically allow all cookies, but you can decide for yourself whether or not we or third parties should store cookies on your device.
3.1 Consent management
When you first visit our platform, Furrer+Frey AG offers you a consent manager in the form of a pop-up window that allows you to choose the category of cookies you would like to accept. You can return to this consent manager at any time by clicking on the “Change privacy settings” link at the bottom of the platform. Cookies are not automatically deleted when you change your settings – follow the instructions below to delete them.
3.2 Browser settings
You can change your browser settings at any time, so that you do not accept or save any cookies. Another option is to receive a warning each time before accepting cookies, or to set your browser to accept cookies only from certain websites. You can also delete saved cookies at any time. If you delete all cookies, this means that your device will also delete all opt-out cookies, and our consent manager will reappear the next time you visit our platform. You may therefore also need to renew your opt-out decision. Below you will find general instructions on how to manage cookies for the most common browsers:
• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari
• Opera
3.3 Cookie blockers
You can also use cookie blockers like “DoNotTrackMe”. Please note that if you refuse cookies on the website, some features may be limited or unavailable. We therefore recommend that you set your browser to accept cookies from us and our partners.
4. Cookies on our Website
4.1 Overview of cookies
A list of cookies on www.furrerfrey.ch including a description of the categories can be found here.
4.2 Changes to the Cookies Policy
We occasionally update our Cookies Policy – please check it regularly to stay up to date with the latest version.
4.3 Any questions?
For more information about cookies, please contact the data protection officer at datenschutz@furrerfrey.ch. For a more detailed understanding of how we use personal data in general, please refer to our our Privacy Policy.
For reasons of readability, we use the masculine form.
Last updated: 26 August 2024